Refund & Cancellation Policy

At Taajirlink, we are committed to providing a transparent and fair experience for all our users. This Refund and Cancellation Policy outlines the terms for managing your subscription and understanding our refund practices.

1. Nature of Our Service

Taajirlink is a digital Software-as-a-Service (SaaS) platform. Upon successful payment and subscription activation, you gain immediate and full access to our platform infrastructure, store builder tools, product management system, and all associated digital resources.

2. No Refund Policy

By subscribing to any of our paid plans (Professional or Enterprise), you acknowledge and agree to the following:

• All subscription payments are final and non-refundable.
• This includes monthly, annual, or any other billing cycle payments.
• No refunds will be issued for partial months or unused days of service.
• No refunds will be issued if you decide to stop using the service before your subscription period ends.
• No refunds will be issued for technical issues caused by third-party services (internet providers, WhatsApp, etc.).

3. Cancellation of Future Renewals

While past payments are non-refundable, you have full control over your subscription renewal. You may cancel your subscription at any time to stop future automatic renewals.

How Cancellation Works:

• Your access to the platform will remain active until the end of your current paid billing period.
• No further charges will be applied after cancellation.
• Your store data will be retained for 30 days after cancellation, allowing you to reactivate if needed.
• After 30 days, your store data may be permanently deleted from our servers.

4. How to Cancel Your Subscription

To cancel your subscription and stop future renewals, please follow these steps:

• Contact us via WhatsApp at +966 50 000 0000 with your registered email and store name.
• Or send an email to info@taajirlink.com with the subject line 'Subscription Cancellation Request'.
• Please submit your cancellation request at least 3 business days before your next billing date to ensure it is processed in time.
• No cancellation fees apply.

5. Downgrading Your Plan

You may downgrade from a paid plan to the free Starter plan at any time. The downgrade will take effect at the end of your current billing period. No prorated refunds will be issued for the remaining days of your paid plan.

6. Exceptions

In extremely rare cases, we may consider exceptions to this policy at our sole discretion. These may include:

• Duplicate charges due to technical errors on our payment system.
• Service unavailability exceeding 72 consecutive hours due to issues on our infrastructure.

Any exception requests must be submitted in writing within 7 days of the charge date and will be reviewed on a case-by-case basis.

7. Free Plan

Our Starter plan is completely free and does not require any payment information. You may use the free plan indefinitely without any charges. You can upgrade to a paid plan at any time.

8. Contact Us

If you have any questions about this Refund and Cancellation Policy, please contact us: